Frequently Asked Questions
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Raw FILES will be sent within 48hrs of your shoot.
- Turnaround time on edits is 7-10 business days,(never usually takes that long) excluding weekends and holidays from selection date of edits.
- There is 24HR rush fee of $100 available if needed. ( $75 = 48HR | $50 = 72HR)
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Any props that the CLIENT would like in the photoshoot, they are allowed to bring to the shoot.
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no, all of your raw photos come with each package
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- An additional $25 charge will be added on all sessions where the client is beyond 15 minutes late. Session end times will NOT be extended to accommodate client lack of punctuality. If a said client is 30 minutes late there will be a $50 charge if notified prior, if Taxi media is not notified prior the shoot is automatically canceled once 30 minutes has passed, unless notified or agreed upon prior, and the deposit will not be refunded/transferable.
Rescheduling is allowed ONCE up to 48hrs before your appointment. Any time within that time period (48hrs), there will be a $50 rescheduling fee.
- You CANNOT reschedule the day of the shoot .
- In the event that the full payment was sent prior to the shoot and the client is looking to cancel the shoot then they are guaranteed 50% back of the total amount paid upon cancelation.
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- At the time of booking, a **$50 non-refundable deposit is required to secure your appointment** **date and time** (Holiday & Mini sessions must be paid in full). Your session deposit can be made in the form of Invoice, Cash App, Apple Pay, Google pay.
- In the event that 100% (Full Payment) is made as the deposit on a package, the payment will be treated as a deposit and remain non-refundable in the event that there is a cancelation.
- Appointments made without a deposit will not be honored and are subject to cancellation. Payment of the deposit acts as an agreement to all of the Taxi Media LLC policies.
- **Sessions must be paid in full prior to shoot date or immediately after the shoot via Cash, Apple Pay, Google Pay, Invoice, or Cashapp.**
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Yes, you can bring 1 extra person that is not apart of the shoot. This is due to the studio space and size.
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Retouching:
This is a paid add-on to any package of your choice.
Body shapening
Hair Retouch
Skin Retouch
Background enhancement
All misplaced Objects removed from background
Teeth Correction & Whitening
Sky enhancement
Standard Retouch:
This comes with all standard (3 Edit) Packages, & is $10 per extra edit
Minor flyaway hair removal
Highlights & Shadows balanced
Teeth whitening
Minor Acne removal & Face Retouch